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News

Important infos the store will be closed for SUMMER HOLIDAYS from 22/07 to 22/07 2018 and will open again Thursday, 23 General opening hours: Thursday/Friday/ Saturday ONLY: morning 10.00 to 13.00 afternoon 15.00 to 18.45 monday, tuesday and wednesday CLOSED

info

abigor LPs and Earth and Pillars packages shipping from November 3

Privacy

Public privacy register

Milano, 22/05/2018

About us

Avantgarde Music, avantgardemusic.com, Sidereal e sound-cave.com are artistic and commercial trademarks managed by the Company Sound Cave, owned by Roberto Mammarella and located in: Milano, Via Daniele Crespi 7 ITALIA

This Privacy rules register set has been updated with more rigid procedures by following demands by European Law GDPR 2016/79, valid since 25/05/2018

Data collection

Sound Cave never and never will collect personal data through public or third-party acquisition: any data in our possession has been exclusively provided to us by companies (suppliers and customers) or private individuals (customers) in the context of purchases and / or direct sales with the same ones.

By making a purchase from our online stores you intend and consent to the acquisition and processing of your personal data for the purpose of serving the transaction and any direct soft marketing, aimed exclusively at proposing items similar to those you have already purchased from us.
These purchases include those made through online shops (commercial web spaces) that we "sub-rent" at generic retailers ("marklet places") such as Bandcamp.com, BigCartel.com, Discogs.

All purchases made at these platforms remain protected remotely, at the same sites, and never downloaded locally. In particular, and only with regard to the company's own sites, sound-cave.com and avantgardemusic.com we rely on server protections:

  • Kikwik S.r.l. Semplificata Unipersonale
  • OVH.com (www.ovh.com)

Type of data acquired

During the commercial transaction, and in the seller position, Sound Cave receives this data supplied by the customer himself:
Name and surname, residential address, email address, telephone number (optional), payment details
The same are then transmitted via internet to shipping companies to finalize the sending of the order: the data of these shipments will be from that moment only and only stored remotely at the same and for the sole purpose of tracking the shipment.

At the time of writing this document these companies are:

  • Asendia Italy Spa
  • Skynet / Go courier Srl
  • DHL Italy
  • SDA - Poste Italiane

As regards the process of payment of an order by a customer, this can be done in an automated manner and contextual to the order through an instant payment interface, in this case:

  • Paypal
  • Stripe (direct credit card transactions)

These last data remain in possession of the same payment platforms and we can consult them only with remote access and never downloaded locally.

Cancellation and oblivion

Each customer has the right to be forgotten his data and to explicitly request the deletion of his data from each of the platforms listed above, where technically possible, simply by sending an email to orders@sound-cave.com

Newsletter, soft-marketing

We use very limited (maximum bimonthly frequency) mass mailing programs, in this case Sendblaster (http://serversmtp.com) to propose to a database of customers already acquired (ie they have already made at least one purchase from us) offers special, preview products etc.

Local Data Protection

The data that we keep only temporarily in local are:

  • sales and purchase invoices to / from other companies, both in paper and digital form
  • name, surname and email address of the private customer, amount and date of his orders

There are two computers used locally, protected by user passwords and system firewalls.
All the above documents receive a periodic back-up on a remote server that we have rented annually at Softronics Communication AG (Switzerland, https://www.softronics.ch) Paper documents are transferred at the end of each month to our Commercialists in Nerviano (MI) studio, Seaf Srl

the legal and technical responsible for the conservation and protection of data in the local area is the owner, Roberto Mammarella

Cookie policy

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General information

What are Cookies?

Cookies are short text files that are downloaded on the user’s device when visiting a website. The users that visit tour site will see the input of some minimum quantities of information in the devices in use, whether they are computers or mobile devices, under the form of cookies stored in the directories used by the user’s web browser.

Cookies are used for different purposes: execution of authentication information , monitoring sessions , storing information about specific configurations about users accessing the server , the storing preferences, etc.

What are "technical Cookies"?

They are cookies that are used to make browsing or provide a service requested by the user.They are not used for purposes other and are normally installed by the owner of the website. Without the use of these cookies, some operations could not be carried out or would be more complex and / or less secure, such as home banking activities (display of the account statement, bank, pay bills, etc.), For the such as cookies, that allow you to make and keep the user identification with the session, are indispensable.

What are "profiling cookies"?

Cookies are used to track the user's navigation on the network and create profiles on his tastes, habits, choices, etc. These cookies can be transmitted to the user's terminal advertising messages in line with the preferences already expressed by the user in navigating online.

Use of cookies by www.sound-cave.com

Technical Cookies

  • scSession: it is deleted when closing the browser, used for the correct visualization of the website

Analytics cookies

  • __utma: it expires after 2 years, it is used to count how many times the user visits the site
  • __utmb e __utmc: expire after 30 minutes and on closing the, they are used to calculate the duration of the visit to the site
  • __utmz: expires after 6 months, it contains information on the user’s provenance

Third-party cookies

Surfing the web it is possible to receive cookies from sites managed by other organizations (third-parties), given by the presence of the "social plugins" for Facebook, Twitter, Google+ and other services like Google Maps and Google Analytics. The presence of these plugins implies the transmission of cookies to and from sites managed by third-parties. The management of the information gathered by “third-parties” is regulated by the several reports we kindly ask you to refer to.

To guarantee a better transparency hereafter you will find the web addresses of the various reports and the procedures of management of cookies.

  • Facebook: statement, for configuration access to your account and visit the privacy section
  • Google+, Youtube, Gmaps: statement, for configuration visit this link

Browser Settings

The user can decide whether to accept or not the cookies using the settings of his/her browser. The total or partial disability of technical cookies can compromise the use of the functions of the website reserved to registered users, on the contrary the availability of advertising contents is possible also disabling cookies totally.

Here’s how to disable cookies with the configuration of the browser: